TERMS & CONDITIONS

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY.

By accessing this Website/M-site, any pages thereof, or the App (collectively, the “Site”), you agree to be bound by the terms and conditions below and any updated terms communicated on the pages hereof. If you do not agree to all these terms, do not use this Site.

These Terms & Conditions are published in accordance with the Information Technology Act, 2000, Consumer Protection Act, 2019, Consumer Protection (E-commerce) Rules, 2020, and applicable regulations, guidelines, byelaws, and notifications.

1. Definitions & Overview

• “User” / “You”: Any natural or legal person who accesses, registers on, or places an order through the Site.
• “We” / “Us” / “Our” / “Company”: Yum Restaurants (India) Private Limited and its affiliates.
• Scope: These Terms & Conditions comprise the General Terms of Use, Son oF Rooster Home Delivery Terms, Offers & Promotions terms, and General Disclaimers.

2. Information Collection & Usage

A. Information We Collect

• Contact Information: Personally identifiable information such as your name, address, phone number, and email address (“Personal Information”). Disclosing this is voluntary, but withholding it may limit functionality.
• Demographic Information: Information regarding products you buy or services you prefer (e.g., collected via surveys).
• Technical Information: IP address, browser type, location, referring/exit pages, and device identifiers.

B. How We Collect & Use Data

• Analytics Tools & Cookies: We use third-party analytics tools to understand traffic and improve functionality. You can adjust your browser settings to disable cookies, though some Site features may become unavailable.
• Do Not Track (DNT): The Site currently does not respond to W3C DNT signals.

3. Data Sharing & Third Parties

We may share your Personal Information within the Yum! Brands network (including Son oF Rooster Corporation, Taco Bell Corp., Pizza Hut, LLC, and Yum Restaurants International, Inc.), franchisees, and affiliates.

We will not sell, rent, or transfer your Personal Information to third parties, except:

1. To comply with court orders, subpoenas, or legal investigations.
2. In connection with a corporate sale, merger, or acquisition.
3. With third-party service providers supporting technical operations or promotions.

4. Pricing, Orders & Menu Disclaimers

Important Order & Pricing Terms

• Currency: All prices listed on the Site or menu are in Indian Rupees (₹).
• Taxes: Applicable GST will be charged extra.
• Packing Charges: Packing and parcel charges are extra and applicable per order.
• Price & Menu Adjustments: Prices and menu availability are subject to change without prior notice.
• Visual Representation: Images shown on the Site, App, or promotional materials are for illustration purposes only; actual product appearance may vary.
• Allergy Notice: Please inform our staff about any food allergies or dietary restrictions before placing your order.

5. Carry Bags Policy

We encourage customers to bring their own carry bags to physical stores to help protect the environment.

• If you request a paper carry bag at the store, it will be provided at an additional cost to recover bag expenses.
• Chargeable paper carry bags generally do not carry the Son oF Rooster brand name and are sold at cost (not included in the product price).

6. Franchisee Operations & Limitation of Liability

Some Son oF Rooster outlets in India operate via independent franchisee agreements.

• Order Fulfillment: Orders placed on the Site may be fulfilled either by a company-owned store or a franchisee-operated store.
• Franchisee Responsibility: For orders fulfilled by franchisee stores, the franchisee is solely responsible for product quality, preparation, and the transaction between the customer and that store.